ITIL® 4 Specialist: High-Velocity IT (HVIT) + exam

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  • Dodavatel

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  • Akce

  • Typ akce:
    kurz
  • Vedeno v jazyce:
    anglicky
  • ID akce:
    4020532
  • Místo konání

  • Region:
    Praha
  • Adresa:
    Za Brumlovkou 5/1559, Praha 4
  • Termín

  • Doba trvání:
    3 dny
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Popis kurzu ITIL® 4 Specialist: High-Velocity IT (HVIT) + exam

Popis kurzu

ITIL 4’s holistic approach raises the profile of service management in organizations and industries, setting it within a more strategic context. It tends to focus tends on end-to-end product and service management, from demand to value. ITIL 4 HVIT addresses the specifics of digital transformation and helps organizations evolve toward a convergence of business and technology, or establish a new digital organization. It is one of four ITIL 4 publications that build on the concepts introduced in ITIL Foundation. Each of these publications focuses on a different aspect of service management.
As demand for digital technology grows, practitioners are under increasing pressure to design, develop, run, and support digital systems and services. ITIL 4 HVIT helps practitioners understand digital transformation, guides them and their organizations toward a more integrated state between business and technology, and provides practical guidance in the application of HVIT.

Určeno pro

• Senior IT leaders and executives
• Managers, supervisory staff and team leaders
• IT professionals who require a deeper understanding of the ITIL 4 publications, and how ITIL 4 concepts and activities can be implemented to enhance the quality of IT service management within an organization
• IT professionals working in roles associated with a service-based business model
• IT architects, IT planners, IT consultants, IT audit managers, IT security managers, IT developers and operational support staff
• Service management professionals and ITSM trainers interested in achieving the Managing Professional designation in the new ITIL 4 framework

Obsah kurzu

The High-Velocity IT course prepares candidates for the PeopleCert ITIL4 Specialist: High-Velocity IT formal examination. The official HVIT course syllabus outlines the following objectives:
• Understand concepts regarding the highvelocity nature of the digital enterprise, including the demand it places on IT
• Understand the digital product lifecycle in terms of the ITIL ‘operating model’
• Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT
• Know how to contribute to achieving value with digital products

Předpoklady

Candidates must currently hold the ITIL 4 Foundation certificate before registering for this course.

Studijní materiály

V angličtině
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